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Terms of Service

Terms of Service

Last Updated: December 27, 2025

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY CLICKING "I ACCEPT," COMPLETING THE REGISTRATION PROCESS, AND/OR USING THE SERVICE, YOU REPRESENT THAT:

  1. YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE
  2. YOU ARE OF LEGAL AGE (AT LEAST 18 YEARS OLD) TO FORM A BINDING CONTRACT WITH ARTAUMATE
  3. YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS PERSONALLY OR ON BEHALF OF THE ENTITY YOU REPRESENT

IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

PLEASE BE AWARE THAT SECTION 14 (DISPUTE RESOLUTION) OF THESE TERMS, BELOW, CONTAINS PROVISIONS GOVERNING HOW DISPUTES BETWEEN YOU AND US ARE RESOLVED, INCLUDING AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT:

  1. YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING
  2. YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES IN A COURT OF LAW AND TO HAVE A JURY TRIAL

PLEASE NOTE THAT THESE TERMS ARE SUBJECT TO CHANGE BY ARTAUMATE IN ITS SOLE DISCRETION AT ANY TIME. When changes are made, Artaumate will make a new copy of the Terms available on the Website and update the "Last Updated" date at the top. If you do not agree to any change(s) after such change(s) have been made, you must stop using the Service. Otherwise, your continued use of the Service constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.


1. Acceptance of Terms

These Terms of Service (the "Terms") govern your use of Artaumate's services (the "Service"), including our website, hosted services, software applications, and APIs. The terms "Artaumate," "we," "us," or "our" refer to Artaumate LLC and its affiliates. The term "you" or "your" refers to the individual or legal entity identified as the user when you registered.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1.1 Supplemental Terms

Your use of certain features of the Service may be subject to additional terms ("Supplemental Terms"), which will be presented to you when you sign up for such features. If any provision in these Terms is inconsistent with Supplemental Terms, the Supplemental Terms shall control with respect to that feature.

2. Age Requirement

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you are at least 18 years old. If you are under 18, you are not permitted to use the Service.

3. Description of Service

Artaumate is an AI-powered video editing and content creation platform that enables users to:

  • Edit videos using a professional timeline-based editor
  • Generate AI-powered images, videos, and audio content
  • Create and manage video projects with effects, transitions, and text overlays
  • Generate text-to-speech audio and sound effects
  • Use AI assistance for content creation workflows

4. Third-Party AI Services

Our Service utilizes third-party artificial intelligence providers for content generation. By using our Service, you acknowledge and agree that your inputs and generated content may be processed by these providers, and you must comply with their respective terms of service.

4.1 Text Generation Providers

OpenAI (ChatGPT, GPT-4o)

  • Purpose: Text generation, scripts, and captions
  • Terms of Use: https://openai.com/policies/terms-of-use
  • Usage Policy: https://openai.com/policies/usage-policies

Anthropic (Claude)

  • Purpose: AI agent assistance and text content generation
  • Terms of Use: https://www.anthropic.com/legal/consumer-terms
  • Usage Policy: https://www.anthropic.com/legal/aup

Google (Gemini)

  • Purpose: Text generation and content assistance
  • Terms of Use: https://policies.google.com/terms
  • Generative AI Terms: https://policies.google.com/terms/generative-ai

4.2 Image Generation Providers

OpenAI (GPT-4o Image)

  • Purpose: AI image generation
  • Terms of Use: https://openai.com/policies/terms-of-use
  • Usage Policy: https://openai.com/policies/usage-policies

Google (Gemini 2.5 Flash Image, Gemini 3 Pro Image)

  • Purpose: AI image generation and editing
  • Terms of Use: https://policies.google.com/terms
  • Generative AI Terms: https://policies.google.com/terms/generative-ai

Alibaba Cloud (Qwen Image Edit)

  • Purpose: AI-powered image editing and composition
  • Terms of Use: https://www.alibabacloud.com/help/legal
  • Acceptable Use: https://www.alibabacloud.com/help/legal/latest/acceptable-use-policy

4.3 Video Generation Providers

OpenAI (Sora 2, Sora 2 Pro)

  • Purpose: AI video generation from text and images
  • Terms of Use: https://openai.com/policies/terms-of-use
  • Usage Policy: https://openai.com/policies/usage-policies

Google (Veo 3, Veo 3.1, Veo 3 Fast, Veo 3.1 Fast)

  • Purpose: AI video generation (text-to-video, image-to-video, frames-to-video)
  • Terms of Use: https://policies.google.com/terms
  • Generative AI Terms: https://policies.google.com/terms/generative-ai

Runway (Gen-4, Gen-4 Turbo)

  • Purpose: AI video generation from images
  • Terms of Use: https://runwayml.com/terms-of-use
  • Acceptable Use: https://runwayml.com/acceptable-use

Alibaba Cloud (Wan 2.2)

  • Purpose: AI video generation (text-to-video, image-to-video, audio-to-video)
  • Terms of Use: https://www.alibabacloud.com/help/legal
  • Acceptable Use: https://www.alibabacloud.com/help/legal/latest/acceptable-use-policy

4.4 Audio Generation Providers

Eleven Labs (Flash v2.5, Turbo v2.5, v3, Sound Effects)

  • Purpose: Text-to-speech audio generation and sound effects
  • Terms of Use: https://elevenlabs.io/terms
  • Usage Policy: https://elevenlabs.io/usage-policy

4.5 Your Obligations

By using our Service, you acknowledge and agree that:

  • Your inputs and generated content may be processed by these third-party AI providers
  • You must comply with each provider's respective terms of service and acceptable use policies
  • These providers have their own data retention and usage policies
  • We are not responsible for the actions, policies, or practices of these third-party providers
  • You are solely responsible for ensuring your use of AI-generated content complies with all applicable laws and the providers' terms
  • Violation of any AI provider's terms may result in termination of your access to our Service

You agree to review and comply with the terms of service of all AI providers listed above.

5. Credit System and Payment

5.1 Credits

  • The Service operates on a credit-based system
  • Credits are consumed when generating content using AI services
  • Credit costs vary based on the AI models and services used
  • Credits are non-refundable and non-transferable
  • Unused credits do not expire but may be subject to account inactivity policies

5.2 Payment Processing

  • Payments are processed through Stripe, Inc.
  • You agree to provide accurate payment information
  • You authorize us to charge your payment method for purchased credits
  • You are responsible for all charges incurred under your account
  • All fees are in USD unless otherwise stated
  • Stripe Terms of Service: https://stripe.com/legal

5.3 Refund Policy

  • Credits are generally non-refundable
  • Refund requests may be considered on a case-by-case basis for technical issues

6. User Accounts and Security

6.1 Account Registration

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized access

6.2 Account Termination

  • We reserve the right to suspend or terminate accounts that violate these Terms
  • You may delete your account at any time through the Service settings
  • Upon termination, your right to use the Service will immediately cease

7. User Content and Generated Media

7.1 Your Content

  • You retain ownership of content you input into the Service
  • You grant us a license to use your input content solely to provide the Service
  • You represent that you have all necessary rights to the content you provide

7.2 Generated Content

  • Generated content (videos, images, audio) is stored on our servers until you delete it
  • We have no obligation to store any of Your Content that you make available through the Services
  • We have no responsibility or liability for the deletion or accuracy of any Content
  • You are responsible for downloading and backing up any generated content you wish to keep
  • We reserve the right to remove content that violates these Terms or applicable law
  • We are not responsible for any loss of generated content

7.3 Content Ownership and Rights

  • You retain ownership of generated content created through the Service
  • AI-generated content may not be subject to copyright protection in all jurisdictions
  • You are solely responsible for determining the legal status of generated content
  • You are responsible for ensuring generated content complies with all applicable laws

8. Acceptable Use Policy

You agree NOT to use the Service to:

  • Generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Create content that infringes intellectual property rights of others
  • Generate misleading, deceptive, or fraudulent content
  • Create content that contains malware, viruses, or malicious code
  • Generate spam or unsolicited communications
  • Create deepfakes or impersonate others without consent
  • Generate child sexual abuse material (CSAM) or any content sexualizing minors
  • Create content promoting violence, terrorism, or self-harm
  • Generate content that violates the acceptable use policies of our AI providers
  • Circumvent or manipulate the credit system
  • Reverse engineer or attempt to extract underlying AI models
  • Use the Service for any illegal purpose
  • Attempt to bypass content filters or safety measures

Violation of this policy may result in immediate account termination without refund.

9. Intellectual Property

9.1 Our Rights

  • The Service, including its design, features, and functionality, is owned by Artaumate LLC
  • Our trademarks, logos, and brand features are protected intellectual property
  • You may not use our intellectual property without express written permission

9.2 Third-Party Components

  • The Service incorporates third-party open source components (MLT Framework, FFmpeg)
  • These components are subject to their respective licenses (LGPL)
  • The Service uses Qt Framework under a commercial license from The Qt Company

9.3 Feedback

  • Any feedback, suggestions, or ideas you provide may be used by us without obligation or compensation

10. Disclaimers and Limitations of Liability

10.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ARTAUMATE, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, ARTAUMATE, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DO NOT WARRANT THAT:

  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of the Service will be accurate, complete, or reliable
  • The quality of any products, services, information, or other material obtained through the Service will meet your expectations
  • Any errors in the Service will be corrected

10.2 AI-Generated Content Disclaimer

WE DO NOT GUARANTEE THE ACCURACY, QUALITY, COMPLETENESS, APPROPRIATENESS, OR RELIABILITY OF AI-GENERATED CONTENT. GENERATED CONTENT MAY CONTAIN ERRORS, BIASES, INACCURACIES, OR OFFENSIVE MATERIAL. YOU ARE SOLELY RESPONSIBLE FOR:

  • Reviewing and verifying all generated content before use
  • Ensuring generated content complies with all applicable laws and regulations
  • Any use, distribution, or publication of generated content
  • Any consequences arising from the use of generated content

WE EXPRESSLY DISCLAIM ANY LIABILITY FOR DAMAGES RESULTING FROM YOUR USE, RELIANCE ON, OR DISTRIBUTION OF AI-GENERATED CONTENT.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER ARTAUMATE NOR ANY OF OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business
  • Loss of data or content
  • Loss of goodwill or reputation
  • Loss of use or interruption of service
  • Cost of procurement of substitute goods or services
  • Personal injury or property damage
  • Any other intangible losses

THIS LIMITATION APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY UPON WHICH LIABILITY IS BASED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE.

10.4 Aggregate Liability Cap

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ARTAUMATE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF:

  • The total amount you paid to Artaumate for the Service during the twelve (12) months immediately preceding the event giving rise to the liability, OR
  • One hundred dollars ($100 USD)

10.5 Geographic Variations and Additional Rights

Some jurisdictions do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the above disclaimers and limitations may not apply to you. In such cases, these Terms only limit our responsibilities to the maximum extent permissible in your country, state, or jurisdiction of residence, and you may have additional statutory rights.

10.6 Third-Party Beneficiaries

ARTAUMATE'S AFFILIATES, SUPPLIERS, LICENSORS, SERVICE PROVIDERS (INCLUDING OPENAI, ANTHROPIC, GOOGLE, ELEVEN LABS, RUNWAY, ALIBABA CLOUD, STRIPE, AND AWS), AND DISTRIBUTORS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THIS SECTION 10.

10.7 Essential Purpose

You acknowledge and agree that the disclaimers and limitations of liability set forth in this Section 10 form an essential basis of the bargain between you and Artaumate, and that Artaumate would not provide the Service to you in the absence of such limitations.

11. Indemnification

11.1 General Indemnification

You agree to indemnify, defend, and hold harmless Artaumate, its affiliates, and their respective officers, directors, employees, agents, licensors, service providers, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys' fees and costs) arising from or relating to:

  • Your access to or use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including without limitation any copyright, trademark, trade secret, privacy, publicity, or other proprietary or intellectual property rights
  • Your violation of any applicable law, rule, or regulation
  • Any content or data you submit, post, transmit, or otherwise make available through the Service
  • Your generated content and any use, distribution, or publication thereof
  • Any claim that your use of the Service caused damage to a third party
  • Any negligent or wrongful conduct by you or any person accessing the Service using your account
  • Your violation of any AI provider's terms of service or acceptable use policies

11.2 Business and Organization Users

If you are using the Service on behalf of a business, organization, or other legal entity (a "Business User"), to the extent permitted by applicable law, you will indemnify and hold harmless the Indemnified Parties from and against any costs, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from third-party claims related to:

  • Your use of the Service and any content or data processed through the Service
  • Your breach or alleged breach of these Terms
  • Your violation or alleged violation of any laws, rules, regulations, or third-party rights
  • The use of the Service by any of your employees, contractors, agents, or authorized users

11.3 Defense and Settlement

Artaumate reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate with Artaumate in asserting any available defenses. You may not settle any claim that affects Artaumate or imposes any obligation or liability on Artaumate without our prior written consent.

11.4 Notice of Claims

You agree to promptly notify Artaumate of any third-party claim subject to indemnification under this Section 11. Your failure to provide prompt notice may relieve us of our obligations under this section only to the extent that we are materially prejudiced by such failure.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Termination

We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:

  • Your right to use the Service will cease immediately
  • Unused credits will be forfeited
  • We may delete your account and generated content

14. Governing Law and Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

14.1 Governing Law

THESE TERMS AND ANY ACTION RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF NEW YORK, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS DOES NOT APPLY TO THESE TERMS.

14.2 Informal Dispute Resolution

Before filing a claim against Artaumate, you agree to try to resolve the dispute informally by contacting legal@artaumate.com. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 60 days of submission, you or Artaumate may bring a formal proceeding.

14.3 Binding Arbitration

Agreement to Arbitrate: You and Artaumate agree to resolve any claims relating to these Terms or the Service through final and binding arbitration by a single arbitrator, except as set forth under "Exceptions to Agreement to Arbitrate" below. This includes disputes arising out of or relating to interpretation or application of this "Binding Arbitration" section, including its enforceability, revocability, or validity.

Arbitration Procedures: The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in New York, New York, or any other location we agree to.

Arbitration Fees: Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. If your claim is for $10,000 or less, we agree to reimburse you for all AAA filing and arbitrator fees if the arbitrator rules in your favor.

Exceptions to Agreement to Arbitrate: Either you or Artaumate may assert claims, if they qualify, in small claims court in New York County, New York, or any United States county where you live or work. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Service or infringement of intellectual property rights (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute resolution process described above.

14.4 Class Action Waiver

YOU AND ARTAUMATE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Artaumate agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

If this specific provision is found to be unenforceable, then the entirety of this "Dispute Resolution" section will be null and void.

14.5 Jury Trial Waiver

YOU AND ARTAUMATE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Artaumate are instead electing that all claims and disputes shall be resolved by arbitration under this Agreement, except as specified in Section 14.3 above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

14.6 Opt-Out Right

You have the right to opt out of binding arbitration within 30 days of first accepting these Terms by sending written notice of your decision to opt out to legal@artaumate.com with the subject line "ARBITRATION OPT-OUT." The notice must include your name and address, the email address you used to set up your Artaumate account (if you have one), and an unequivocal statement that you want to opt out of this arbitration agreement. If you opt out of this arbitration agreement, all other parts of these Terms will continue to apply to you. Opting out of this arbitration agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

14.7 Exclusive Venue for Litigation

To the extent the parties are permitted under these Terms to initiate litigation in a court, both you and Artaumate agree that all claims and disputes (whether contract, tort, or otherwise), including statutory claims and disputes, arising out of or relating to these Terms or the Service will be litigated exclusively in the state or federal courts located in New York County, New York. You and Artaumate consent to the exercise of personal jurisdiction of courts in the State of New York and waive any claim that such courts constitute an inconvenient forum.

14.8 Time Limitation on Claims

You agree that any claim you may have arising out of or related to your relationship with Artaumate must be filed within one year after such claim arose; otherwise, your claim is permanently barred.

15. Miscellaneous

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Artaumate regarding the Service.

15.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in full effect.

15.3 No Waiver

Our failure to enforce any right or provision shall not constitute a waiver.

15.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

15.5 Force Majeure

Artaumate shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

15.6 Electronic Communications

The communications between you and Artaumate may take place via electronic means, whether you visit the Service or send Artaumate emails, or whether Artaumate posts notices on the Service or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Artaumate in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Artaumate provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq. ("E-Sign").

15.7 Export Control

You may not use, export, import, or transfer the Service except as authorized by U.S. law, the laws of the jurisdiction in which you obtained the Service, and any other applicable laws. In particular, but without limitation, the Service may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce's Denied Person's List or Entity List. By using the Service, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use the Service for any purpose prohibited by U.S. law, including the development, design, manufacture, or production of missiles, nuclear, chemical, or biological weapons. You acknowledge and agree that products, services, or technology provided by Artaumate are subject to the export control laws and regulations of the United States. You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer Artaumate products, services, or technology, either directly or indirectly, to any country in violation of such laws and regulations.

15.8 U.S. Government Rights

If the Service is being acquired by or on behalf of the U.S. Government or by a U.S. Government prime contractor or subcontractor (at any tier), in accordance with 48 C.F.R. §227.7202-4 (for Department of Defense (DOD) acquisitions) and 48 C.F.R. §2.101 and 12.212 (for non-DOD acquisitions), the Government's rights in the Service, including its rights to use, modify, reproduce, release, perform, display, or disclose the Service or any Artaumate Content, will be subject in all respects to the commercial license rights and restrictions provided in these Terms.

15.9 Consumer Complaints

In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

15.10 Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Contact Information

For questions about these Terms, please contact us at:

Support: support@artaumate.com

Legal: legal@artaumate.com

If you have any questions, complaints, or claims with respect to the Service, please contact us at support@artaumate.com. We will do our best to address your concerns. If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.

17. Acknowledgment and Acceptance

BY CLICKING "I ACCEPT," COMPLETING THE REGISTRATION PROCESS, AND/OR USING THE SERVICE, YOU REPRESENT AND ACKNOWLEDGE THAT:

  1. YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE
  2. YOU ARE AT LEAST 18 YEARS OF AGE
  3. YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS PERSONALLY OR ON BEHALF OF THE ENTITY YOU REPRESENT
  4. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE

Last Updated: December 27, 2025

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