Privacy Policy

Last Updated: December 27, 2025

1. Introduction

Artaumate LLC ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video editing and content creation platform (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

When you register and use our Service, we collect:

Account Information: Email address, full name, password (encrypted)
Payment Information: Processed through Stripe (we do not store full credit card details)
Profile Information: Any additional information you choose to provide

2.2 Content You Create

Input Content: Topics, prompts, images, audio, and instructions you provide for content generation
Generated Content: Videos, images, audio, and other media created through the Service
Project Data: Video editing projects, timeline configurations, effects settings, and creation history
Uploaded Media: Images, videos, and audio files you upload for editing or AI processing

2.3 Usage Information

We automatically collect:

Log Data: IP address, browser type, device information, operating system
Usage Metrics: Features used, credits consumed, content generation patterns
Performance Data: Error logs, debugging information, service performance metrics
Cookies and Tracking: Session cookies for authentication and functionality

2.4 Communication Data

Support requests, feedback, and correspondence with our team

3. How We Use Your Information

We use your information to:

3.1 Provide the Service

Process and fulfill your content generation and video editing requests
Manage your account and credits
Store your generated media until you delete it
Provide customer support

3.2 Improve the Service

Analyze usage patterns to enhance functionality
Debug and fix technical issues
Develop new features and capabilities

3.3 Business Operations

Process payments and manage billing
Send service-related notifications
Detect and prevent fraud or abuse
Comply with legal obligations

3.4 Communications (With Your Consent)

Send product updates and feature announcements
Provide marketing communications (you may opt out)
Request feedback or surveys

4. Third-Party Services and Data Sharing

WE DO NOT SELL YOUR PERSONAL DATA TO THIRD PARTIES.

However, we share information with third-party service providers as follows:

4.1 AI Service Providers

Your content inputs and generation requests are processed by the following third-party AI providers:

Text Generation

OpenAI (ChatGPT, GPT-4o)

Data shared: Your prompts and text generation requests
Purpose: Generate text content, scripts, and captions
Their policy: https://openai.com/policies/privacy-policy
Terms of use: https://openai.com/policies/terms-of-use
Data retention: Subject to OpenAI's retention policies
Note: OpenAI may use data for model improvement unless enterprise agreements apply

Anthropic (Claude)

Data shared: Your prompts and text generation requests
Purpose: AI agent assistance and text content generation
Their policy: https://www.anthropic.com/legal/privacy
Terms of use: https://www.anthropic.com/legal/consumer-terms
Data retention: Subject to Anthropic's retention policies

Google (Gemini)

Data shared: Your prompts for text generation
Purpose: Generate text content and assist with content creation
Their policy: https://policies.google.com/privacy
Terms of use: https://policies.google.com/terms
Data retention: Subject to Google's retention policies

Image Generation

OpenAI (GPT-4o Image)

Data shared: Your prompts and reference images for image generation
Purpose: Generate AI images
Their policy: https://openai.com/policies/privacy-policy
Terms of use: https://openai.com/policies/terms-of-use

Google (Gemini 2.5 Flash Image, Gemini 3 Pro Image)

Data shared: Your prompts and reference images
Purpose: Generate and edit AI images
Their policy: https://policies.google.com/privacy
Terms of use: https://policies.google.com/terms

Alibaba Cloud (Qwen Image Edit)

Data shared: Your prompts and images for editing
Purpose: AI-powered image editing and composition
Their policy: https://www.alibabacloud.com/help/legal/latest/chinese-mainland-alibaba-cloud-international-website-privacy-policy
Terms of use: https://www.alibabacloud.com/help/legal

Video Generation

OpenAI (Sora 2, Sora 2 Pro)

Data shared: Your prompts, images, and video generation requests
Purpose: Generate AI videos from text and images
Their policy: https://openai.com/policies/privacy-policy
Terms of use: https://openai.com/policies/terms-of-use

Google (Veo 3, Veo 3.1, Veo 3 Fast, Veo 3.1 Fast)

Data shared: Your prompts, images, and frames for video generation
Purpose: Generate AI videos (text-to-video, image-to-video, frames-to-video)
Their policy: https://policies.google.com/privacy
Terms of use: https://policies.google.com/terms

Runway (Gen-4, Gen-4 Turbo)

Data shared: Your prompts and images for video generation
Purpose: Generate AI videos from images
Their policy: https://runwayml.com/privacy-policy
Terms of use: https://runwayml.com/terms-of-use

Alibaba Cloud (Wan 2.2)

Data shared: Your prompts, images, and audio for video generation
Purpose: Generate AI videos (text-to-video, image-to-video, audio-to-video)
Their policy: https://www.alibabacloud.com/help/legal/latest/chinese-mainland-alibaba-cloud-international-website-privacy-policy
Terms of use: https://www.alibabacloud.com/help/legal

Audio Generation

Eleven Labs

Data shared: Text scripts for voice generation
Purpose: Generate text-to-speech audio, voice content, and sound effects
Their policy: https://elevenlabs.io/privacy
Terms of use: https://elevenlabs.io/terms
Data retention: Subject to Eleven Labs' policies
Models used: Flash v2.5, Turbo v2.5, v3, Sound Effects

Important Note: These AI providers may store your prompts, inputs, and generated content according to their own privacy policies. We have no control over their data practices. Please review their privacy policies before using our Service.

4.2 Payment Processing

Stripe

Data shared: Payment information, billing address, transaction details
Purpose: Process credit purchases and manage billing
Their policy: https://stripe.com/privacy
Terms of use: https://stripe.com/legal
Security: Stripe is PCI-DSS compliant
Data retention: Subject to Stripe's retention policies and legal requirements

We do NOT store your full credit card numbers. Stripe securely handles all payment card information.

4.3 Cloud Infrastructure and Storage

Amazon Web Services (AWS)

Data shared: Your generated media files (images, videos, audio)
Purpose: Store and serve your content via S3
Their policy: https://aws.amazon.com/privacy/
Terms of use: https://aws.amazon.com/service-terms/
Location: Files stored in secure AWS S3 buckets
Retention: Files stored until you delete them from the platform

Supabase

Data shared: Account information, project metadata, usage data
Purpose: Database and authentication services
Their policy: https://supabase.com/privacy
Terms of use: https://supabase.com/terms

4.4 Analytics and Performance

We may use analytics services to understand Service usage:

Aggregated, non-personally identifiable usage statistics
Performance monitoring and error tracking
These services may use cookies and similar technologies

4.5 Legal and Compliance

We may share information when required to:

Comply with legal obligations, court orders, or government requests
Enforce our Terms of Service
Protect rights, property, or safety of Artaumate, users, or others
Investigate fraud or security issues

5. Data Retention

5.1 Account Data

We retain your account information as long as your account is active
You may request account deletion at any time

5.2 Generated Content

Your generated media (videos, images, audio) is stored on our servers until YOU delete it
You are responsible for downloading and backing up content you wish to keep
If you delete content, it is permanently removed from our systems within 30 days
Backups may retain data for up to 90 days for disaster recovery

5.3 Usage Data

Log data and usage metrics retained for up to 24 months
Anonymized analytics may be retained indefinitely

5.4 After Account Deletion

Personal information deleted within 90 days
Generated content permanently deleted within 30 days
Some information may be retained as required by law or legitimate business interests

6. Data Security

We implement industry-standard security measures:

6.1 Technical Safeguards

Encryption in transit (HTTPS/TLS)
Encrypted storage of sensitive data
Secure password hashing (bcrypt)
Regular security audits and updates

6.2 Access Controls

Role-based access controls
Authentication and authorization mechanisms
Monitoring and logging of access

6.3 Infrastructure Security

Secure cloud infrastructure (AWS)
Regular backups and disaster recovery
Intrusion detection and prevention

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

7.1 Access and Portability

Request a copy of your personal data
Export your generated content

7.2 Correction

Update or correct inaccurate personal information

7.3 Deletion

Request deletion of your account and data (subject to legal obligations)
Delete specific generated content at any time

7.4 Opt-Out

Unsubscribe from marketing communications
Disable certain cookies (may affect functionality)

7.5 Data Processing Objection

Object to certain data processing activities

7.6 Withdraw Consent

Withdraw previously given consent for data processing

To exercise these rights, contact us at privacy@artaumate.com

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your data remains protected.

9. Children's Privacy

Our Service is NOT intended for individuals under 18 years of age.

We do not knowingly collect personal information from anyone under 18. If we discover that we have collected personal information from someone under 18, we will delete it immediately.

If you believe we have collected information from someone under 18, please contact us at privacy@artaumate.com

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act:

Right to Know: What personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Opt-Out: We do not sell personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@artaumate.com

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

Legal Basis: We process data based on consent, contract performance, or legitimate interests
Data Controller: Artaumate LLC is the data controller
Rights: Access, rectification, erasure, restriction, portability, objection
Supervisory Authority: You may lodge complaints with your local data protection authority

12. Cookies and Tracking Technologies

We use cookies and similar technologies:

12.1 Essential Cookies

Authentication and security
Session management
Required for Service functionality

12.2 Analytics Cookies

Usage statistics and performance monitoring
Can be disabled in browser settings

12.3 Your Choices

Most browsers allow you to control cookies
Disabling cookies may limit Service functionality

13. Do Not Track Signals

We currently do not respond to Do Not Track (DNT) browser signals. You may control tracking through cookie settings and opt-out mechanisms.

14. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy with a new "Last Updated" date
Sending email notification to registered users
Displaying a notice on the Service

Your continued use after changes indicates acceptance of the updated Privacy Policy.

16. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data:

Privacy Contact: privacy@artaumate.com

General Support: support@artaumate.com

Legal Inquiries: legal@artaumate.com

17. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at: dpo@artaumate.com

18. Summary of Key Points

Quick Overview:

We collect personal information, content inputs, and usage data
WE DO NOT SELL YOUR DATA
Third-party AI providers process your content:

- Text: OpenAI (ChatGPT, GPT-4o), Anthropic (Claude), Google (Gemini)

- Image: OpenAI (GPT-4o Image), Google (Gemini Image), Alibaba (Qwen)

- Video: OpenAI (Sora), Google (Veo), Runway (Gen-4), Alibaba (Wan)

- Audio: Eleven Labs (TTS, Sound Effects)

AI providers may store your prompts and content according to their policies
Stripe processes payments and stores payment information
Your generated media is stored on AWS S3 until YOU delete it
We use industry-standard security measures
You can request data access, correction, or deletion
Service is for users 18 years or older
We may update this policy with notice

For detailed information, please read the full Privacy Policy above.

Last Updated: December 27, 2025

By using Artaumate, you acknowledge that you have read and understood this Privacy Policy.